01 — Revenue
Recover Revenue. Protect Your Practice.
Unpaid and rejected claims can have a direct impact on practice cash flow. We help practices identify, investigate and pursue outstanding revenue.
Revenue services
Billing, Claims and Recovery Support
Structured support across the revenue cycle of your practice.
Medical Billing
- Medical aid billing
- Claim preparation
- Submission support
- Billing corrections
Claims Management
- Claims submission
- Claim tracking
- Status follow-up
- Resubmissions
Rejection Management
- Rejection analysis
- Reason coding review
- Correction of submission issues
Revenue Recovery
- Unpaid claims review
- Recovery workflows
- Revenue-cycle support
Aged Claims
- Aged claim identification
- Prioritisation
- Structured follow-up
Remittance Analysis
- Remittance statement review
- Short payments
- Reconciliation support
Medical Aid Queries
- Query preparation
- Scheme correspondence
- Escalation support
Billing Audits
- Billing accuracy review
- Process gaps
- Documentation review
Patient-Liable Accounts
- Patient account review
- Statement support
- Follow-up processes
Our process
How Revenue Recovery Work Is Approached
A methodical process, applied to the claims and remittance information your practice supplies.
- Step 1
Review
Identify unpaid, rejected or problematic claims.
- Step 2
Investigate
Determine the reason for non-payment.
- Step 3
Correct
Identify billing or submission issues where applicable.
- Step 4
Resubmit / Follow Up
Take appropriate action to pursue the claim.
- Step 5
Monitor
Track outstanding matters and outcomes.
Outcomes depend on scheme rules, claim history and the information available. We do not guarantee recovery rates.
Request a Revenue Recovery Assessment
We'll review your outstanding claims position and outline the appropriate next steps.